Swappie Care is a subscription service that makes replacing your iPhone hassle-free. Whether your phone’s battery weakens, performance slows down, or you simply want to upgrade, Swappie Care helps you get a replacement at 90% of your phone’s current value.

How does it work?

• Request a replacement voucher from our Customer Support
• Place a new order using the voucher code
• Receive the return kit with your new purchase
• Return your old device for free.

How many vouchers can I get?

• We can currently provide two vouchers within a 12-month period.

For full details, refer to the Swappie Care Terms & Conditions.

You can add Swappie Care at checkout (monthly or yearly plan).

Already purchased? You can still subscribe within 14 days through MySwappie.

Business purchases are not eligible for Swappie Care.

Swappie Care goes beyond a standard warranty by allowing you to replace your iPhone at any time:

• Replace your iPhone whether it is in working or non-working condition
• Covers battery wear, scratches, dents, and aging performance
• Choose any model as a replacement
• Get a replacement first, then send your old phone back
• Receive 90 % of the price of a phone that is equivalent to Your Phone at swappie.com at the time of issuing the discount code

With Swappie Care, you’re covered not just for defects but also for when your phone no longer meets your needs—whether due to performance issues, battery degradation, or simply wanting an upgrade.

A Swappie Warranty covers technical defects for 12 months, but not battery wear, cosmetic damage, or aging performance.

Swappie Care lets you replace your phone anytime, no matter its condition:

• Covers battery wear, scratches, and performance issues
• Replace working or non-working phones
• Choose any iPhone model as your replacement
• Get a new iPhone first, return the old one later
• Receive 90% of an identical phone’s value

With Swappie Care, you’re covered beyond repairs, making it easy to swap your phone when it no longer meets your needs.

Swappie Care is available for all iPhones purchased from Swappie, except from our business site, as long as you subscribe within 14 days of purchase.

• Not available for purchases made on our business site
• Covers all Swappie iPhones
• Must be added either at checkout or in my MySwappie Portal within 14 days
• Not available for phones purchased elsewhere