Check your warranty coverage on MySwappie

Malfunctioning device

We’re here to help. Explore some easy-to-follow solutions to common questions.

To start your warranty service, head to our service form. After entering your information, you’ll get a label and instructions on how to send it to us.

Pro tip: sometimes we need human help, but it is much quicker if you start service yourself using the link.

We’ve used machine translations to translate this help center, and while we’ve done our best, some translations may not be spot on.

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