{"id":7117,"date":"2025-05-21T14:44:54","date_gmt":"2025-05-21T11:44:54","guid":{"rendered":"https:\/\/help.swappie.com\/?post_type=docs&#038;p=7117"},"modified":"2026-06-12T17:14:43","modified_gmt":"2026-06-12T14:14:43","password":"","slug":"garanti-och-returer","status":"publish","type":"docs","link":"https:\/\/help.swappie.com\/sv\/article\/garanti-och-returer\/","title":{"rendered":"Garanti- och returinformation"},"content":{"rendered":"<h3 class=\"wp-block-heading\">Returer &amp; \u00c5terbetalningar<\/h3>\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\">\n<summary>Hur returnerar jag min enhet till Swappie?<\/summary>\n<p class=\"wp-block-paragraph\">Du kan returnera din enhet och f\u00e5 full \u00e5terbetalning inom 14 dagar fr\u00e5n mottagningsdatumet. Alla medf\u00f6ljande tillbeh\u00f6r och f\u00f6rpackningar ska returneras. Du f\u00e5r hantera och inspektera enheten p\u00e5 samma s\u00e4tt som du skulle g\u00f6ra i en butik f\u00f6r att kontrollera dess egenskaper och funktion. Om enheten eller tillbeh\u00f6ren anv\u00e4nds mer \u00e4n vad som kr\u00e4vs f\u00f6r detta \u00e4ndam\u00e5l, eller om delar saknas, \u00e4r du ansvarig f\u00f6r eventuell v\u00e4rdeminskning.<\/p>\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<p class=\"wp-block-paragraph\">S\u00e5 h\u00e4r startar du en retur:<\/p>\n<ul class=\"wp-block-list\">\n<li>Fyll i <a href=\"https:\/\/swappie.com\/sv\/returns\/\" target=\"_blank\" rel=\"noreferrer noopener\">returformul\u00e4ret<\/a> p\u00e5 Swappies webbplats.<\/li>\n<li>F\u00f6lj fraktinstruktionerna f\u00f6r att skicka tillbaka din enhet.<\/li>\n<\/ul>\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<p class=\"wp-block-paragraph\">Swappie betalar tillbaka pengarna inom 14 dagar fr\u00e5n det datum d\u00e5 du meddelar oss om din \u00e5ngerr\u00e4tt och n\u00e4r du har l\u00e4mnat returen till fraktbolaget. Beloppet syns p\u00e5 ditt konto inom ungef\u00e4r 5 arbetsdagar fr\u00e5n Swappies betalning.<\/p>\n<\/details>\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\">\n<summary>Hur bokar jag en DHL Express-upph\u00e4mtning?<\/summary>\n<p class=\"wp-block-paragraph\">S\u00e5 h\u00e4r bokar du en DHL Express-upph\u00e4mtning online:<\/p>\n<ol class=\"wp-block-list\">\n<li>G\u00e5 till <a href=\"https:\/\/mydhl.express.dhl\/se\/sv\/schedule-pickup.html#\/schedule-pickup#label-reference\">DHL Express bokningssida<\/a> (observera att bokning av bud endast \u00e4r m\u00f6jlig via <strong>dator<\/strong>).<\/li>\n<li>Klicka p\u00e5 &#8216;Nej&#8217; n\u00e4r du tillfr\u00e5gas om du beh\u00f6ver en etikett.<\/li>\n<li>Ange WAYBILL-numret p\u00e5 din returetikett, utan mellanslag.<\/li>\n<li>Ange ditt telefonnummer.<\/li>\n<li>Ange din adress och dina kontaktuppgifter.<\/li>\n<li>V\u00e4lj upph\u00e4mtning fr\u00e5n &#8216;Hemadress&#8217; n\u00e4r du tillfr\u00e5gas var budet ska h\u00e4mta paketet.<\/li>\n<li>Ange f\u00f6ljande paketuppgifter: Totalvikt \u2013 0,5 kg, M\u00e5tt \u2013 35 x 27,5 x 5.<\/li>\n<li>V\u00e4lj ett tidsf\u00f6nster f\u00f6r upph\u00e4mtningen.<\/li>\n<\/ol>\n<p class=\"wp-block-paragraph\"><strong>Anteckna referensnumret, tiden och datumet f\u00f6r upph\u00e4mtningen.<\/strong><\/p>\n<\/details>\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\">\n<summary>N\u00e4r f\u00e5r jag \u00e5terbetalningen efter att jag returnerat min enhet?<\/summary>\n<p class=\"wp-block-paragraph\">N\u00e4r Swappie har tagit emot och inspekterat din enhet behandlas \u00e5terbetalningen inom 1\u20135 arbetsdagar. Handl\u00e4ggningstiden kan variera beroende p\u00e5 din bank.<\/p>\n<\/details>\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\">\n<summary>Vad g\u00e4ller f\u00f6r Swappies returpolicy?<\/summary>\n<p class=\"wp-block-paragraph\">Hos Swappie vill vi att du ska vara helt n\u00f6jd med ditt k\u00f6p. Inte riktigt n\u00f6jd med din enhet eller har du helt enkelt \u00e4ndrat dig? D\u00e5 kan du returnera den inom 14 dagar efter leverans.<\/p>\n<ul class=\"wp-block-list\">\n<li>Returer accepteras av vilket sk\u00e4l som helst inom returperioden.<\/li>\n<li>Alla medf\u00f6ljande tillbeh\u00f6r och f\u00f6rpackningar ska returneras.<\/li>\n<li>Du f\u00e5r hantera och inspektera enheten p\u00e5 samma s\u00e4tt som i en butik f\u00f6r att kontrollera dess egenskaper och funktion.<\/li>\n<li>Om enheten eller tillbeh\u00f6ren anv\u00e4nds mer \u00e4n vad som kr\u00e4vs f\u00f6r detta \u00e4ndam\u00e5l, eller om delar saknas, \u00e4r du ansvarig f\u00f6r eventuell v\u00e4rdeminskning.<\/li>\n<li>\u00c5terbetalningar behandlas efter inspektion, och saknade tillbeh\u00f6r kan p\u00e5verka beloppet.<\/li>\n<li>Om returperioden har g\u00e5tt ut \u00e4r k\u00f6pet slutgiltigt \u2013 men du \u00e4r fortfarande skyddad av Swappies garanti f\u00f6r eventuella funktionsproblem.<\/li>\n<\/ul>\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<p class=\"wp-block-paragraph\">Funderar du p\u00e5 att byta modell? Du kan ocks\u00e5 s\u00e4lja tillbaka din enhet till Swappie \u2013 kolla vad vi kan erbjuda dig <a href=\"https:\/\/swappie.com\/sv\/sell\/iphone\/\" target=\"_blank\" rel=\"noreferrer noopener\">h\u00e4r<\/a>.<\/p>\n<\/details>\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\">\n<summary>Enheten ser annorlunda ut \u00e4n beskrivningen \u2013 vad g\u00e4ller?<\/summary>\n<p class=\"wp-block-paragraph\">Vi erbjuder en m\u00e4ngd olika skickkategorier f\u00f6r att spegla bredden av v\u00e5rt sortiment, vilket kan leda till viss variation mellan enheter. Vissa kan ha fler brukssp\u00e5r eller synliga m\u00e4rken p\u00e5 ram, h\u00f6lje eller sk\u00e4rm.<\/p>\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<p class=\"wp-block-paragraph\">Om enhetens utseende inte uppfyller dina f\u00f6rv\u00e4ntningar omfattas du av v\u00e5r returpolicy fr\u00e5n och med k\u00f6pdatumet.<\/p>\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<p class=\"wp-block-paragraph\">S\u00e5 h\u00e4r startar du en retur:<\/p>\n<ul class=\"wp-block-list\">\n<li>Fyll i returformul\u00e4ret p\u00e5 Swappies webbplats.<\/li>\n<li>F\u00f6lj de fraktinstruktioner som anges f\u00f6r att skicka tillbaka din enhet.<\/li>\n<\/ul>\n<\/details>\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\">\n<summary>Hur returnerar jag ett tillbeh\u00f6r till Swappie?<\/summary>\n<p class=\"wp-block-paragraph\">Kontakta v\u00e5r kundtj\u00e4nst om du vill returnera ett tillbeh\u00f6r.<\/p>\n<\/details>\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\">\n<summary>Kan jag byta min enhet ist\u00e4llet f\u00f6r att f\u00e5 \u00e5terbetalning?<\/summary>\n<p class=\"wp-block-paragraph\">Tyv\u00e4rr erbjuder Swappie inte direktbyten. Av bokf\u00f6ringssk\u00e4l kan vi inte justera v\u00e4rdet p\u00e5 din ursprungliga best\u00e4llning. Du kan d\u00e4remot returnera din enhet f\u00f6r \u00e5terbetalning och sedan l\u00e4gga en ny best\u00e4llning p\u00e5 en annan modell.<\/p>\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<p class=\"wp-block-paragraph\">S\u00e5 h\u00e4r startar du en retur:<\/p>\n<ul class=\"wp-block-list\">\n<li>Fyll i <a href=\"https:\/\/swappie.com\/sv\/returns\/\" target=\"_blank\" rel=\"noreferrer noopener\">returformul\u00e4ret<\/a> p\u00e5 Swappies webbplats.<\/li>\n<li>F\u00f6lj fraktinstruktionerna f\u00f6r att skicka tillbaka din enhet.<\/li>\n<\/ul>\n<\/details>\n<h3 class=\"wp-block-heading\">Garanti<\/h3>\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\">\n<summary>Hur g\u00f6r jag ett garanti\u00e4rende hos Swappie?<\/summary>\n<p class=\"wp-block-paragraph\">Logga in p\u00e5 <a href=\"https:\/\/swappie.com\/sv\/myswappie\/\" target=\"_blank\" rel=\"noreferrer noopener\">MySwappie<\/a> och navigera till: <strong>Min best\u00e4llning &gt; Garantistatus &gt; Beg\u00e4r garantireparation<\/strong><\/p>\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<p class=\"wp-block-paragraph\">F\u00f6lj instruktionerna p\u00e5 sk\u00e4rmen f\u00f6r att slutf\u00f6ra din beg\u00e4ran. N\u00e4r den \u00e4r inskickad kan du f\u00f6lja reparationens status direkt i MySwappie.<\/p>\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<p class=\"wp-block-paragraph\"><strong>Steg-f\u00f6r-steg-guide:<\/strong><\/p>\n<ol class=\"wp-block-list\">\n<li><strong>Inaktivera Hitta:<\/strong> Den h\u00e4r funktionen m\u00e5ste st\u00e4ngas av innan du skickar in enheten. Om den inte inaktiveras inom en m\u00e5nad efter avs\u00e4ndning kan enheten returneras utan att ha reparerats.<\/li>\n<li><strong>Fyll i garantiformul\u00e4ret<\/strong>: Fyll i formul\u00e4ret <a href=\"https:\/\/swappie.com\/sv\/returns\">h\u00e4r<\/a>.<\/li>\n<li><strong>S\u00e4kerhetskopiera dina data:<\/strong> Kom ih\u00e5g att s\u00e4kerhetskopiera alla dina data innan du skickar in enheten.<\/li>\n<li><strong>F\u00f6rpacka din enhet noggrant:<\/strong>\n<ul class=\"wp-block-list\">\n<li>Se till att enheten \u00e4r avst\u00e4ngd och v\u00e4l skyddad i en stadig kartong.<\/li>\n<li>Ta bort gamla etiketter fr\u00e5n \u00e5teranv\u00e4nda kartonger. Undvik on\u00f6diga markeringar eller streckkoder.<\/li>\n<li>Skicka inte in enheten om du misst\u00e4nker batteriproblem p\u00e5 grund av fraktrestriktioner.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Fraktinstruktioner:<\/strong> Anv\u00e4nd etiketten vi skickar till dig f\u00f6r att frakta enheten (budet kan variera beroende p\u00e5 land). Du \u00e4r ansvarig f\u00f6r s\u00e4ker frakt av enheten tills den n\u00e5r Swappie.\n<ul class=\"wp-block-list\">\n<li><strong>Viktigt:<\/strong> anv\u00e4nd <strong>ingen annan<\/strong> fraktmetod, etikett eller lokalt postkontor. Swappie kan inte garantera s\u00e4ker leverans om ett annat fraktbolag anv\u00e4nds.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Skicka inte med tillbeh\u00f6r:<\/strong> L\u00e4gg inte med tillbeh\u00f6r, eftersom Swappie inte kan garantera att de returneras.<\/li>\n<li><strong>Internationella f\u00f6rs\u00e4ndelser:<\/strong> Om du skickar fr\u00e5n utanf\u00f6r EU <strong>m\u00e5ste du st\u00e5 f\u00f6r alla kostnader<\/strong>, inklusive eventuella tullavgifter.<\/li>\n<\/ol>\n<p class=\"wp-block-paragraph\">\n<\/details>\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\">\n<summary>Vad t\u00e4cker Swappies garanti?<\/summary>\n<p class=\"wp-block-paragraph\">Swappies garanti g\u00e4ller fr\u00e5n k\u00f6pdatumet och t\u00e4cker <strong>tekniska och mekaniska fel<\/strong>.<\/p>\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<p class=\"wp-block-paragraph\"><strong>Vad ing\u00e5r:<\/strong><\/p>\n<ul class=\"wp-block-list\">\n<li>Batterifel, till exempel laddningsproblem.<\/li>\n<li>Reparationer f\u00f6r problem som defekta kameror, mikrofoner eller h\u00f6gtalare.<\/li>\n<li>Ers\u00e4ttningsenhet om reparation inte \u00e4r m\u00f6jlig.<\/li>\n<\/ul>\n<p class=\"wp-block-paragraph\">\n<\/details>\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\">\n<summary>Vad t\u00e4cks inte av Swappies garanti?<\/summary>\n<ul class=\"wp-block-list\">\n<li>Skador orsakade av anv\u00e4ndaren eller felaktig anv\u00e4ndning.<\/li>\n<li>Normalt slitage, inklusive batterif\u00f6rs\u00e4mring.<\/li>\n<li>Fysisk kross av sk\u00e4rm eller glas.<\/li>\n<li>Programvaruproblem som iCloud-fel eller virus.<\/li>\n<li>Vattenskador, \u00e4ndrade serienummer eller obeh\u00f6riga reparationer.<\/li>\n<\/ul>\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<p class=\"wp-block-paragraph\"><strong>Viktigt<\/strong>: ovanst\u00e5ende problem g\u00f6r Swappies tekniska garanti ogiltig.<\/p>\n<\/details>\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\">\n<summary>Vad \u00e4r skillnaden mellan Swappies garanti och den lagstadgade garantin?<\/summary>\n<p class=\"wp-block-paragraph\"><strong>Lagstadgad garanti<\/strong><\/p>\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<p class=\"wp-block-paragraph\">Alla enheter du k\u00f6per fr\u00e5n Swappie omfattas av lagstadgad garanti. Det inneb\u00e4r att om din enhet har ett fel som redan fanns vid leveransen har du r\u00e4tt till reparation, ers\u00e4ttning eller \u00e5terbetalning, beroende p\u00e5 omst\u00e4ndigheterna.<\/p>\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<p class=\"wp-block-paragraph\"><strong>Swappies garanti\u2122<\/strong><\/p>\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<p class=\"wp-block-paragraph\">Ut\u00f6ver den lagstadgade garantin erbjuder Swappie en frivillig Swappie Garanti\u2122 p\u00e5 12 m\u00e5nader \u2013 ett extra skydd som t\u00e4cker fel enligt v\u00e5ra egna villkor. Garantin g\u00e4ller fr\u00e5n k\u00f6pdatumet, t\u00e4cker alla konstaterade fel och vi tar hand om reparationerna.<\/p>\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/details>\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\">\n<summary>Hur l\u00e4nge g\u00e4ller Swappies garanti?<\/summary>\n<p class=\"wp-block-paragraph\">Swappies garanti g\u00e4ller i <strong>12 m\u00e5nader<\/strong> fr\u00e5n k\u00f6pdatumet.<\/p>\n<\/details>\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\">\n<summary>Hur l\u00e5ng tid tar garantiprocessen?<\/summary>\n<p class=\"wp-block-paragraph\">Swappie str\u00e4var efter att slutf\u00f6ra garantireparationer inom <strong>10 arbetsdagar<\/strong> fr\u00e5n den dag vi tar emot din enhet. Det kan dock ta l\u00e4ngre tid p\u00e5 grund av helgdagar, tillg\u00e5ng till reservdelar, felets komplexitet eller andra of\u00f6rutsedda omst\u00e4ndigheter.<\/p>\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<p class=\"wp-block-paragraph\"><strong>Vad h\u00e4nder under reparationsprocessen?<\/strong><\/p>\n<ul class=\"wp-block-list\">\n<li>Om ett fel konstateras \u00e5tg\u00e4rdar v\u00e5r reparationsservice problemet.<\/li>\n<li>Om reservdelar inte finns tillg\u00e4ngliga, \u00e4r f\u00f6r dyra eller om enheten inte kan repareras ers\u00e4tter vi den med en likv\u00e4rdig modell i samma skick och med samma lagringskapacitet som din ursprungliga enhet.<\/li>\n<\/ul>\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<p class=\"wp-block-paragraph\">Du kan f\u00f6lja reparationens status n\u00e4r som helst i <a href=\"https:\/\/swappie.com\/sv\/myswappie\/\" target=\"_blank\" rel=\"noreferrer noopener\">MySwappie<\/a>.<\/p>\n<\/details>\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\">\n<summary>Hur kontrollerar jag min garantistatus?<\/summary>\n<p class=\"wp-block-paragraph\"><strong>F\u00f6lj utvecklingen i <a href=\"https:\/\/swappie.com\/sv\/myswappie\/\" target=\"_blank\" rel=\"noreferrer noopener\">MySwappie<\/a>:<\/strong> Efter att du skickat in din beg\u00e4ran kan du f\u00f6lja statusen f\u00f6r din retur eller reparation direkt i MySwappie. Du hittar uppdateringar \u2013 fr\u00e5n mottagningsbekr\u00e4ftelse till avslut \u2013 under dina best\u00e4llningsuppgifter.<\/p>\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<p class=\"wp-block-paragraph\"><strong>Reparationstid:<\/strong> Reparationer tar vanligtvis 10 arbetsdagar men kan variera beroende p\u00e5 felets komplexitet och tillg\u00e5ng till reservdelar.<\/p>\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<p class=\"wp-block-paragraph\"><strong>Uppdateringar och aviseringar:<\/strong> Du f\u00e5r ett e-postmeddelande med en sp\u00e5rningsl\u00e4nk n\u00e4r reparationen \u00e4r klar och enheten har skickats tillbaka.<\/p>\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<p class=\"wp-block-paragraph\">Du f\u00e5r en bekr\u00e4ftelse via e-post n\u00e4r vi mottagit din enhet.<\/p>\n<\/details>\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\">\n<summary>Vad h\u00e4nder om min Swappie-garanti har l\u00f6pt ut?<\/summary>\n<p class=\"wp-block-paragraph\"><strong>\u00d6verv\u00e4g lokal reparation:<\/strong> F\u00f6r utg\u00e5ngna eller ogiltiga garantier rekommenderar Swappie auktoriserade lokala reparationsverkst\u00e4der f\u00f6r snabba och prisv\u00e4rda reparationer.<\/p>\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<p class=\"wp-block-paragraph\"><strong>Ingen f\u00f6r\u00e4ndring av garantistatus:<\/strong> Reparationer utf\u00f6rda av Swappie \u00e5terst\u00e4ller eller f\u00f6rl\u00e4nger inte en utg\u00e5ngen garanti.<\/p>\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<p class=\"wp-block-paragraph\"><strong>\u00c4r du prenumerant p\u00e5 Swappie Care<\/strong> \u00e4r din enhet fortfarande ber\u00e4ttigad till ers\u00e4ttning \u2013 \u00e4ven om garantin har blivit ogiltig.<\/p>\n<\/details>\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\">\n<summary>F\u00e5r jag en l\u00e5nenhet under garantireparationen?<\/summary>\n<p class=\"wp-block-paragraph\">Tyv\u00e4rr erbjuder vi inte l\u00e5nenheter medan din enhet \u00e4r p\u00e5 reparation.<\/p>\n<\/details>\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\">\n<summary>Kan jag skicka in min enhet p\u00e5 garanti fr\u00e5n utanf\u00f6r EU?<\/summary>\n<p class=\"wp-block-paragraph\">Ja, du kan skicka in din enhet f\u00f6r garantiservice fr\u00e5n utanf\u00f6r EU. T\u00e4nk p\u00e5 att om du skickar den fr\u00e5n ett land utanf\u00f6r Europeiska unionen m\u00e5ste du st\u00e5 f\u00f6r hela fraktkostnaden inklusive eventuella tullavgifter. Det kan ocks\u00e5 finnas begr\u00e4nsningar. Kontakta v\u00e5rt <a href=\"https:\/\/help.swappie.com\/sv\/contact-us\/\">kundtj\u00e4nstteam<\/a> om du vill skicka din enhet fr\u00e5n utanf\u00f6r EU.<\/p>\n<\/details>\n<p class=\"wp-block-paragraph\">\n","protected":false},"excerpt":{"rendered":"<p>Returer &amp; \u00c5terbetalningar Hur returnerar jag min enhet till Swappie? Du kan returnera din enhet och f\u00e5 full \u00e5terbetalning inom 14 dagar fr\u00e5n mottagningsdatumet. Alla medf\u00f6ljande tillbeh\u00f6r och f\u00f6rpackningar ska returneras. Du f\u00e5r hantera och inspektera enheten p\u00e5 samma s\u00e4tt som du skulle g\u00f6ra i en butik f\u00f6r att kontrollera dess egenskaper och funktion. Om [&hellip;]<\/p>\n","protected":false},"author":258832896,"featured_media":14336,"comment_status":"open","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"footnotes":""},"doc_category":[1655],"doc_tag":[],"class_list":["post-7117","docs","type-docs","status-publish","has-post-thumbnail","hentry","doc_category-kopa-fran-swappie"],"year_month":"2026-06","word_count":1536,"total_views":"34745","reactions":{"happy":"0","normal":"0","sad":"1"},"author_info":{"name":"miromiettinen","author_nicename":"miromiettinen","author_url":"https:\/\/help.swappie.com\/sv\/author\/miromiettinen\/"},"doc_category_info":[{"term_name":"K\u00f6pa fr\u00e5n Swappie","term_url":"https:\/\/help.swappie.com\/sv\/help-category\/kopa-fran-swappie\/"}],"doc_tag_info":[],"jetpack_likes_enabled":true,"jetpack_sharing_enabled":true,"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/help.swappie.com\/sv\/wp-json\/wp\/v2\/docs\/7117","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.swappie.com\/sv\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/help.swappie.com\/sv\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/help.swappie.com\/sv\/wp-json\/wp\/v2\/users\/258832896"}],"replies":[{"embeddable":true,"href":"https:\/\/help.swappie.com\/sv\/wp-json\/wp\/v2\/comments?post=7117"}],"version-history":[{"count":33,"href":"https:\/\/help.swappie.com\/sv\/wp-json\/wp\/v2\/docs\/7117\/revisions"}],"predecessor-version":[{"id":14727,"href":"https:\/\/help.swappie.com\/sv\/wp-json\/wp\/v2\/docs\/7117\/revisions\/14727"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/help.swappie.com\/sv\/wp-json\/wp\/v2\/media\/14336"}],"wp:attachment":[{"href":"https:\/\/help.swappie.com\/sv\/wp-json\/wp\/v2\/media?parent=7117"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/help.swappie.com\/sv\/wp-json\/wp\/v2\/doc_category?post=7117"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/help.swappie.com\/sv\/wp-json\/wp\/v2\/doc_tag?post=7117"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}