{"id":7281,"date":"2025-05-21T14:48:15","date_gmt":"2025-05-21T11:48:15","guid":{"rendered":"https:\/\/help.swappie.com\/?post_type=docs&#038;p=7281"},"modified":"2025-08-07T11:59:58","modified_gmt":"2025-08-07T08:59:58","password":"","slug":"swappie-care","status":"publish","type":"docs","link":"https:\/\/help.swappie.com\/sk\/article\/swappie-care\/","title":{"rendered":"Swappie Care"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">\u010co je slu\u017eba Swappie Care<\/h2>\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>\u010co je Swappie Care a ako funguje?<\/summary>\n<p class=\"wp-block-paragraph\">Swappie Care je predplaten\u00e1 slu\u017eba, v\u010faka ktorej je v\u00fdmena iPhonu bezprobl\u00e9mov\u00e1. \u010ci u\u017e sa bat\u00e9ria v\u00e1\u0161ho telef\u00f3nu oslab\u00ed, v\u00fdkon sa spomal\u00ed alebo jednoducho chcete upgradova\u0165, Swappie Care v\u00e1m pom\u00f4\u017ee z\u00edska\u0165 n\u00e1hradu za 90 % aktu\u00e1lnej hodnoty telef\u00f3nu. <\/p>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Ako to funguje?<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Vy\u017eiadajte si n\u00e1hradn\u00fd kup\u00f3n od na\u0161ej z\u00e1kazn\u00edckej podpory  <\/li>\n\n\n\n<li>Uskuto\u010dnite nov\u00fa objedn\u00e1vku s pou\u017eit\u00edm k\u00f3du kup\u00f3nu<\/li>\n\n\n\n<li>Spolu s nov\u00fdm n\u00e1kupom v\u00e1m po\u0161leme aj obal a pokyny na vr\u00e1tenie zariadenia<\/li>\n\n\n\n<li>Star\u00e9 zariadenie m\u00f4\u017eete vr\u00e1ti\u0165 zadarmo.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Ko\u013eko poukazov m\u00f4\u017eem z\u00edska\u0165?<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>V s\u00fa\u010dasnosti m\u00f4\u017eeme poskytn\u00fa\u0165 dva poukazy v priebehu 12 mesiacov.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Podrobn\u00e9 inform\u00e1cie n\u00e1jdete v<a href=\"https:\/\/assets.swappie.com\/care_terms_and_conditions_V11_en.pdf\" target=\"_blank\" rel=\"noreferrer noopener\"> Podmienkach pou\u017e\u00edvania slu\u017eby Swappie Care<\/a>.<\/p>\n<\/details>\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Ako aktivova\u0165 slu\u017ebu Swappie Care?<br><\/summary>\n<p class=\"wp-block-paragraph\">Swappie Care si m\u00f4\u017eete jednoducho aktivova\u0165 priamo pri platbe \u2013 sta\u010d\u00ed si zvoli\u0165 mesa\u010dn\u00fd alebo ro\u010dn\u00fd pl\u00e1n.<\/p>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Ak ste u\u017e objedn\u00e1vku dokon\u010dili,<\/strong> m\u00e1te e\u0161te 14 dn\u00ed na dodato\u010dn\u00fa aktiv\u00e1ciu cez <a href=\"https:\/\/swappie.com\/sk\/myswappie\/\" data-type=\"link\" data-id=\"https:\/\/swappie.com\/sk\/myswappie\/\" target=\"_blank\" rel=\"noreferrer noopener\">MySwappie<\/a>.<\/p>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Upozornenie: Slu\u017eba Swappie Care nie je dostupn\u00e1 pre firemn\u00e9 n\u00e1kupy.<\/p>\n<\/details>\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Ak\u00e9 s\u00fa v\u00fdhody slu\u017eby Swappie Care?<\/summary>\n<p class=\"wp-block-paragraph\">Swappie Care ide nad r\u00e1mec \u0161tandardnej z\u00e1ruky, preto\u017ee v\u00e1m umo\u017e\u0148uje iPhone kedyko\u013evek vymeni\u0165:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>V\u00fdmena iPhonu, \u010di u\u017e je funk\u010dn\u00fd alebo nefunk\u010dn\u00fd<\/li>\n\n\n\n<li>Pokr\u00fdva opotrebovanie bat\u00e9rie, \u0161krabance, prelia\u010diny a starnutie<\/li>\n\n\n\n<li>Vyberte si ak\u00fdko\u013evek model ako n\u00e1hradu<\/li>\n\n\n\n<li>Najprv si zaobstarajte n\u00e1hradn\u00fd telef\u00f3n a potom po\u0161lite star\u00fd telef\u00f3n sp\u00e4\u0165<\/li>\n\n\n\n<li>Z\u00edskajte sp\u00e4\u0165 a\u017e 90\u202f% z ceny telef\u00f3nu, ktor\u00e1 zodpoved\u00e1 hodnote zariadenia na str\u00e1nke swappie.com v \u010dase vydania z\u013eavov\u00e9ho k\u00f3du<\/li>\n<\/ul>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Swappie Care v\u00e1s chr\u00e1ni nielen pred chybami, ale aj v pr\u00edpadoch, ke\u010f v\u00e1m telef\u00f3n prestane vyhovova\u0165 \u2013 napr\u00edklad kv\u00f4li slab\u0161iemu v\u00fdkonu, zhor\u0161en\u00e9mu stavu bat\u00e9rie alebo ke\u010f sa jednoducho rozhodnete pre nov\u0161\u00ed model.<\/p>\n<\/details>\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Ak\u00fd je rozdiel medzi Swappie Care a z\u00e1rukou Swappie?<\/summary>\n<p class=\"wp-block-paragraph\">Z\u00e1ruka Swappie sa vz\u0165ahuje na technick\u00e9 chyby po\u010das 12 mesiacov, ale <strong>nie na<\/strong> opotrebovanie bat\u00e9rie, kozmetick\u00e9 po\u0161kodenie alebo starnutie.<\/p>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Slu\u017eba Swappie Care v\u00e1m umo\u017en\u00ed kedyko\u013evek vymeni\u0165 telef\u00f3n bez oh\u013eadu na jeho stav:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Pokr\u00fdva opotrebovanie bat\u00e9rie, \u0161krabance a probl\u00e9my s v\u00fdkonom<\/li>\n\n\n\n<li>Mo\u017enos\u0165 v\u00fdmeny funk\u010dn\u00fdch aj nefunk\u010dn\u00fdch zariaden\u00ed<\/li>\n\n\n\n<li>Vyberte si ak\u00fdko\u013evek model iPhonu ako n\u00e1hradu<\/li>\n\n\n\n<li>Najsk\u00f4r si objednajte nov\u00fd iPhone, star\u00fd vr\u00e1tite a\u017e nesk\u00f4r<\/li>\n\n\n\n<li>Z\u00edskajte sp\u00e4\u0165 a\u017e 90\u202f% hodnoty identick\u00e9ho telef\u00f3nu pod\u013ea ceny na swappie.com<\/li>\n<\/ul>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">So slu\u017ebou Swappie Care m\u00e1te zaisten\u00fa ochranu aj po oprave, tak\u017ee m\u00f4\u017eete telef\u00f3n \u013eahko vymeni\u0165, ke\u010f u\u017e nebude vyhovova\u0165 va\u0161im potreb\u00e1m.<\/p>\n<\/details>\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Ktor\u00e9 telef\u00f3ny m\u00f4\u017eu vyu\u017e\u00edva\u0165 slu\u017ebu Swappie Care alebo na \u0148u maj\u00fa n\u00e1rok?<\/summary>\n<p class=\"wp-block-paragraph\">Slu\u017ebu Swappie Care si m\u00f4\u017eete aktivova\u0165 pre ak\u00e9ko\u013evek zariadenie zak\u00fapen\u00e9 priamo cez Swappie, ak ide o s\u00fakromn\u00fd n\u00e1kup. Nevz\u0165ahuje sa na firemn\u00e9 objedn\u00e1vky.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Nie je dostupn\u00e1 pre n\u00e1kupy uskuto\u010dnen\u00e9 cez na\u0161u obchodn\u00fa (B2B) str\u00e1nku<\/li>\n\n\n\n<li>Vz\u0165ahuje sa na v\u0161etky iPhony zak\u00fapen\u00e9 priamo cez Swappie<\/li>\n\n\n\n<li>Mus\u00ed by\u0165 aktivovan\u00e1 pri n\u00e1kupe alebo najnesk\u00f4r do 14 dn\u00ed cez MySwappie <\/li>\n\n\n\n<li>Nevz\u0165ahuje sa na zariadenia zak\u00fapen\u00e9 mimo Swappie (napr. z druhej ruky alebo od in\u00fdch predajcov)<\/li>\n<\/ul>\n<\/details>\n","protected":false},"excerpt":{"rendered":"<p>\u010co je slu\u017eba Swappie Care<\/p>\n","protected":false},"author":258832894,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_crdt_document":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"footnotes":""},"doc_category":[1663],"doc_tag":[],"class_list":["post-7281","docs","type-docs","status-publish","hentry","doc_category-nakup-od-spolocnosti-swappie"],"year_month":"2026-05","word_count":594,"total_views":"576","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"JP Ferber","author_nicename":"jferber49420ef999","author_url":"https:\/\/help.swappie.com\/sk\/author\/jferber49420ef999\/"},"doc_category_info":[{"term_name":"N\u00e1kup od spolo\u010dnosti Swappie","term_url":"https:\/\/help.swappie.com\/sk\/help-category\/nakup-od-spolocnosti-swappie\/"}],"doc_tag_info":[],"jetpack_likes_enabled":true,"jetpack_sharing_enabled":true,"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/help.swappie.com\/sk\/wp-json\/wp\/v2\/docs\/7281","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.swappie.com\/sk\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/help.swappie.com\/sk\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/help.swappie.com\/sk\/wp-json\/wp\/v2\/users\/258832894"}],"replies":[{"embeddable":true,"href":"https:\/\/help.swappie.com\/sk\/wp-json\/wp\/v2\/comments?post=7281"}],"version-history":[{"count":7,"href":"https:\/\/help.swappie.com\/sk\/wp-json\/wp\/v2\/docs\/7281\/revisions"}],"predecessor-version":[{"id":12220,"href":"https:\/\/help.swappie.com\/sk\/wp-json\/wp\/v2\/docs\/7281\/revisions\/12220"}],"wp:attachment":[{"href":"https:\/\/help.swappie.com\/sk\/wp-json\/wp\/v2\/media?parent=7281"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/help.swappie.com\/sk\/wp-json\/wp\/v2\/doc_category?post=7281"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/help.swappie.com\/sk\/wp-json\/wp\/v2\/doc_tag?post=7281"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}