{"id":7131,"date":"2025-05-21T14:54:09","date_gmt":"2025-05-21T11:54:09","guid":{"rendered":"https:\/\/help.swappie.com\/?post_type=docs&#038;p=7131"},"modified":"2026-03-05T09:15:01","modified_gmt":"2026-03-05T07:15:01","password":"","slug":"preprava-a-balenie","status":"publish","type":"docs","link":"https:\/\/help.swappie.com\/sk\/article\/preprava-a-balenie\/","title":{"rendered":"Preprava a balenie"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Balenie telef\u00f3nu<\/h2>\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>\u010co m\u00e1m robi\u0165, ak m\u00f4j telef\u00f3n e\u0161te nedorazil do Swappie?<\/summary>\n<p class=\"wp-block-paragraph\">Telef\u00f3ny zvy\u010dajne dorazia do 2\u20134 pracovn\u00fdch dn\u00ed po odoslan\u00ed. Ak to trv\u00e1 dlh\u0161ie: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Skontroluj <strong>MySwappie &gt; Stav predaja<\/strong>, \u010di zariadenie u\u017e bolo doru\u010den\u00e9.<\/li>\n\n\n\n<li>Over stav z\u00e1sielky pomocou sledovacieho odkazu v e-maile.<\/li>\n\n\n\n<li>Ak uplynul viac ne\u017e t\u00fd\u017ede\u0148 od odoslania, kontaktuj n\u00e1\u0161 z\u00e1kazn\u00edcky servis.<\/li>\n\n\n\n<li>Pou\u017ei vlastn\u00e9 pevn\u00e9 balenie spolu s prepravn\u00fdm \u0161t\u00edtkom v PDF, ktor\u00fd si dostal e-mailom.<\/li>\n<\/ul>\n<\/details>\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>M\u00f4\u017eem pou\u017ei\u0165 vlastn\u00e9 balenie?<\/summary>\n<p class=\"wp-block-paragraph\">\u00c1no. M\u00f4\u017ee\u0161 posla\u0165 svoj iPhone vo vlastnej pevnej krabici. Uisti sa, \u017ee je:  <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Dobre vystlan\u00fd (napr. bublinkovou f\u00f3liou), aby sa telef\u00f3n vo vn\u00fatri neh\u00fdbal.<\/li>\n\n\n\n<li>Bez ak\u00fdchko\u013evek \u010diarov\u00fdch k\u00f3dov alebo star\u00fdch prepravn\u00fdch \u0161t\u00edtkov.<\/li>\n\n\n\n<li>Bezpe\u010dne uzavret\u00e9, aby sa zabr\u00e1nilo po\u0161kodeniu po\u010das prepravy<\/li>\n<\/ul>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>D\u00f4le\u017eit\u00e9<\/strong>: <strong>origin\u00e1lna krabica Apple<\/strong> nezvy\u0161uje cenu predaja a nie sme schopn\u00ed ju vr\u00e1ti\u0165, ak sa rozhodnete predaj zru\u0161i\u0165.<\/p>\n<\/details>\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Ako iPhone bezpe\u010dne zabali\u0165?<\/summary>\n<ul class=\"wp-block-list\">\n<li>Pred balen\u00edm sa uistite, \u017ee je iPhone vypnut\u00fd.<\/li>\n\n\n\n<li>Pou\u017eite pevn\u00fa kart\u00f3nov\u00fa \u0161katu\u013eu.<\/li>\n\n\n\n<li>Telef\u00f3n vystelte nejak\u00fdm polstrovan\u00edm, aby sa po\u010das prepravy nepohyboval a nezap\u00ednal.<\/li>\n\n\n\n<li>iPhone <strong>nesmie<\/strong> obsahova\u0165 \u017eiadne <strong>SIM karty<\/strong> ani <strong>pr\u00edslu\u0161enstvo<\/strong>. <\/li>\n\n\n\n<li>Odstr\u00e1\u0148te v\u0161etky star\u00e9 prepravn\u00e9 \u0161t\u00edtky alebo \u010diarov\u00e9 k\u00f3dy, ak \u0161katu\u013eu pou\u017e\u00edvate znova.<\/li>\n<\/ul>\n<\/details>\n\n<h2 class=\"wp-block-heading\">Preprava a doru\u010denie<\/h2>\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Ako m\u00f4\u017eem posla\u0165 svoj telef\u00f3n do spolo\u010dnosti Swappie?<\/summary>\n<p class=\"wp-block-paragraph\">Skontrolujte e-mail s potvrden\u00edm predaja, ktor\u00fd ste od n\u00e1s dostali. E-mail bude obsahova\u0165 prepravn\u00fd \u0161t\u00edtok pre jedn\u00e9ho z t\u00fdchto poskytovate\u013eov prepravy uveden\u00fdch ni\u017e\u0161ie: <\/p>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Ak pou\u017e\u00edvate slu\u017ebu <strong>DHL Express<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Nechajte svoj bal\u00edk v najbli\u017e\u0161om <a href=\"https:\/\/locator.dhl.com\/\" data-type=\"link\" data-id=\"https:\/\/locator.dhl.com\/\">DHL Express ServicePoint.<\/a><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Alebo<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Prejdite na <a href=\"https:\/\/mydhl.express.dhl\/us\/en\/schedule-pickup.html#\/schedule-pickup#label-reference\" data-type=\"link\" data-id=\"https:\/\/mydhl.express.dhl\/us\/en\/schedule-pickup.html#\/schedule-pickup#label-reference\">DHL Pickup Scheduler.<\/a><\/li>\n\n\n\n<li>Po zobrazen\u00ed ot\u00e1zky, \u010di potrebujete \u0161t\u00edtok, kliknite na tla\u010didlo <strong>Nie<\/strong>.<\/li>\n\n\n\n<li>Zadajte \u010d\u00edslo <strong>WAYBILL<\/strong> (z v\u00e1\u0161ho \u0161t\u00edtku na vr\u00e1tenie tovaru).<\/li>\n\n\n\n<li>Vypl\u0148te svoje telef\u00f3nne \u010d\u00edslo a kontaktn\u00e9 \u00fadaje.<\/li>\n\n\n\n<li>Zadajte rozmery balenia: Hmotnos\u0165: 0,5 kg.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Ak pou\u017e\u00edvate <strong>DHL Parcel<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Bal\u00edk odovzdajte na najbli\u017e\u0161om servisnom mieste DHL: <a href=\"https:\/\/www.dhl.com\/global-en\/microsites\/ec\/dhl-finder.html\" data-type=\"link\" data-id=\"https:\/\/www.dhl.com\/global-en\/microsites\/ec\/dhl-finder.html\">N\u00e1js\u0165 lokalitu<\/a><\/li>\n\n\n\n<li>V pr\u00edpade z\u00e1ujmu si m\u00f4\u017eete napl\u00e1nova\u0165 vyzdvihnutie a zaplati\u0165 mal\u00fd poplatok.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Ak pou\u017e\u00edvate <strong>PostNord<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Bal\u00edk prineste do <a href=\"https:\/\/www.postnord.se\/en\/our-tools\/find-service-point\/\" data-type=\"link\" data-id=\"https:\/\/www.postnord.se\/en\/our-tools\/find-service-point\/\">predajne spolo\u010dnosti PostNord<\/a>.  <\/li>\n\n\n\n<li>Ak bal\u00edk odovzd\u00e1vate do <strong>prepravnej skrinky<\/strong> spolo\u010dnosti PostNord, majte na pam\u00e4ti, \u017ee jeho prv\u00e9 skenovanie m\u00f4\u017ee trva\u0165 a\u017e <strong>dva t\u00fd\u017edne<\/strong>. Tieto skrinky na bal\u00edky sa nevypr\u00e1zd\u0148uj\u00fa denne. <\/li>\n<\/ul>\n<\/details>\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Mus\u00edm prilo\u017ei\u0165 pr\u00edslu\u0161enstvo alebo origin\u00e1lnu \u0161katu\u013eu?<\/summary>\n<p class=\"wp-block-paragraph\"><strong>Nie.<\/strong> Po\u0161lite <strong>len<\/strong> <strong>iPhone<\/strong>. Spolo\u010dnos\u0165 Swappie nem\u00f4\u017ee vr\u00e1ti\u0165 ani uskladni\u0165 \u017eiadne pr\u00edslu\u0161enstvo a po pr\u00edchode bude recyklovan\u00e9. Neposielajte nab\u00edjacie k\u00e1ble, origin\u00e1lny obal ani sl\u00fachadl\u00e1.   <\/p>\n<\/details>\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Balenie telef\u00f3nu Preprava a doru\u010denie<\/p>\n","protected":false},"author":258832897,"featured_media":10727,"comment_status":"open","ping_status":"closed","template":"","meta":{"_crdt_document":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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