{"id":7386,"date":"2025-05-21T14:55:34","date_gmt":"2025-05-21T11:55:34","guid":{"rendered":"https:\/\/help.swappie.com\/?post_type=docs&#038;p=7386"},"modified":"2025-07-31T14:17:11","modified_gmt":"2025-07-31T11:17:11","password":"","slug":"inruil","status":"publish","type":"docs","link":"https:\/\/help.swappie.com\/nl\/article\/inruil\/","title":{"rendered":"Inruil"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Aan de slag<\/h2>\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Hoe werkt de inruiloptie op de website van Swappie?<\/summary>\n<p class=\"wp-block-paragraph\">Swappie&#8217;s trade-in is een eenvoudige en handige manier om je oude iPhone in te ruilen voor een nieuwe. Het werkt als volgt: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Selecteer inruil<\/strong>: Als je het gewenste product op swappie.com bekijkt, selecteer je \u201c<strong>Ja<\/strong>\u201d als je wordt gevraagd \u201c<strong>Heb je een iPhone om in te ruilen bij Swappie?<\/strong>\u201d. Je ziet deze optie ook weer wanneer je je winkelwagentje bekijkt. <\/li>\n\n\n\n<li><strong>Ontvang <\/strong>een <strong>schatting<\/strong>: Beantwoord een paar vragen over de staat van je telefoon en ontvang direct een schatting van de inruilwaarde.<\/li>\n\n\n\n<li><strong>Voltooi <\/strong>je<strong> aankoop<\/strong>: Ga verder met je nieuwe telefoonbestelling.<\/li>\n\n\n\n<li>Een<strong> inruilpakket<\/strong><strong>ontvangen <\/strong>: Je ontvangt je nieuwe telefoon samen met een inruilpakket, inclusief veilige verpakking en een vooraf betaald retouretiket.<\/li>\n\n\n\n<li><strong>Stuur <\/strong>je oude<strong> telefoon<\/strong> <strong>op <\/strong><strong>:<\/strong> Stuur je apparaat binnen 21 dagen terug.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Swappie controleert je inruil nadat deze is aangekomen en past de prijs zo nodig aan. Je hebt de mogelijkheid om wijzigingen te accepteren of te weigeren. <\/p>\n<\/details>\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Kan ik meer dan \u00e9\u00e9n apparaat inruilen?<\/summary>\n<p class=\"wp-block-paragraph\">Nee, momenteel kun je slechts \u00e9\u00e9n apparaat per bestelling inruilen. Als je meerdere apparaten wilt inruilen, raden we je aan om in plaats daarvan onze standaardprocedure \u201cVerkoop je iPhone\u201d te gebruiken. <\/p>\n<\/details>\n\n<h2 class=\"wp-block-heading\">Na inruil<\/h2>\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Wat gebeurt er nadat ik mijn telefoon heb ingeleverd?<\/summary>\n<p class=\"wp-block-paragraph\">Zodra we je inruiltelefoon hebben ontvangen, gaan we als volgt te werk:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Inspectie<\/strong>: De technici van Swappie inspecteren de telefoon om te controleren of de staat overeenkomt met je oorspronkelijke beschrijving.<\/li>\n\n\n\n<li><strong>Bijgewerkte aanbieding<\/strong> (indien nodig): Als de staat van je apparaat verandert, sturen we je een herziene aanbieding via e-mail.<\/li>\n\n\n\n<li><strong>Jouw keuze<\/strong>: je kunt ervoor kiezen om de nieuwe prijs te accepteren of om je telefoon gratis terug te laten sturen.<\/li>\n<\/ul>\n<\/details>\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Wanneer en waar krijg ik mijn geld terug?<\/summary>\n<p class=\"wp-block-paragraph\">Zodra je inruil gecontroleerd en bevestigd is (of zodra je een herzien bod accepteert), wordt de betaling verwerkt. Verwacht binnen 1-5 werkdagen na bevestiging je restitutie te ontvangen <strong>via je oorspronkelijke betaalmethode<\/strong>.<\/p>\n<\/details>\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Wat als ik mijn Swappie-telefoon met Klarna heb betaald en voor een inruiloptie heb gekozen?<\/summary>\n<p class=\"wp-block-paragraph\">Als je de Klarna-factuur <strong>al<\/strong> volledig <strong>hebt betaald<\/strong>, vergoedt Swappie het inruilbedrag. Het kan tot 5 werkdagen duren voordat Klarna de factuur heeft aangepast. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><br\/>Als je de termijnbetalingen <strong>niet hebt voltooid<\/strong> of de factuur slechts gedeeltelijk hebt betaald, stemt Swappie met Klarna af om de factuur aan te passen en het inruilbedrag buiten beschouwing te laten. Deze aanpassing kan ook tot 5 werkdagen duren. <\/p>\n<\/details>\n","protected":false},"excerpt":{"rendered":"<p>Aan de slag Na inruil<\/p>\n","protected":false},"author":258832897,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_crdt_document":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"jetpack_post_was_ever_published":false,"footnotes":""},"doc_category":[1687],"doc_tag":[],"class_list":["post-7386","docs","type-docs","status-publish","hentry","doc_category-verkopen-aan-swappie"],"year_month":"2026-04","word_count":396,"total_views":"1084","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"karolinasmyk5686ec22f8","author_nicename":"karolinasmyk5686ec22f8","author_url":"https:\/\/help.swappie.com\/nl\/author\/karolinasmyk5686ec22f8\/"},"doc_category_info":[{"term_name":"Verkopen aan Swappie","term_url":"https:\/\/help.swappie.com\/nl\/help-category\/verkopen-aan-swappie\/"}],"doc_tag_info":[],"jetpack_likes_enabled":true,"jetpack_sharing_enabled":true,"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/help.swappie.com\/nl\/wp-json\/wp\/v2\/docs\/7386","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.swappie.com\/nl\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/help.swappie.com\/nl\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/help.swappie.com\/nl\/wp-json\/wp\/v2\/users\/258832897"}],"replies":[{"embeddable":true,"href":"https:\/\/help.swappie.com\/nl\/wp-json\/wp\/v2\/comments?post=7386"}],"version-history":[{"count":5,"href":"https:\/\/help.swappie.com\/nl\/wp-json\/wp\/v2\/docs\/7386\/revisions"}],"predecessor-version":[{"id":11915,"href":"https:\/\/help.swappie.com\/nl\/wp-json\/wp\/v2\/docs\/7386\/revisions\/11915"}],"wp:attachment":[{"href":"https:\/\/help.swappie.com\/nl\/wp-json\/wp\/v2\/media?parent=7386"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/help.swappie.com\/nl\/wp-json\/wp\/v2\/doc_category?post=7386"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/help.swappie.com\/nl\/wp-json\/wp\/v2\/doc_tag?post=7386"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}