{"id":7454,"date":"2025-05-21T14:46:28","date_gmt":"2025-05-21T11:46:28","guid":{"rendered":"https:\/\/help.swappie.com\/?post_type=docs&#038;p=7454"},"modified":"2025-11-18T13:53:49","modified_gmt":"2025-11-18T11:53:49","password":"","slug":"fa-en-pris-og-start-salget","status":"publish","type":"docs","link":"https:\/\/help.swappie.com\/da\/article\/fa-en-pris-og-start-salget\/","title":{"rendered":"F\u00e5 en pris og start salget"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Enhedens berettigelse<\/h2>\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Hvilke iPhone-modeller kan jeg s\u00e6lge til Swappie?<\/summary>\n<p class=\"wp-block-paragraph\">Swappie k\u00f8ber i \u00f8jeblikket iPhone 11 og nyere modeller. Dette inkluderer modeller som iPhone 11, 12, 13, 14, 15, 16 og de seneste tilg\u00e6ngelige versioner. <\/p>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Vi k\u00f8ber heller ikke iPads, Android-enheder, MacBooks, Apple Watches, AirPods eller andet tilbeh\u00f8r.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><br\/>Vi k\u00f8ber <strong>ikke<\/strong> modeller, der <strong>er \u00e6ldre end iPhone 11.<\/strong><\/p>\n<\/details>\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Kan jeg s\u00e6lge Android-telefoner, iPads eller andre enheder?<\/summary>\n<p class=\"wp-block-paragraph\">Nej. Swappie k\u00f8ber kun iPhones &#8211; specifikt iPhone 11 og nyere. Vi accepterer i \u00f8jeblikket ikke Android-telefoner, iPads, Apple Watches eller andre enheder.  <\/p>\n<\/details>\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Er min iPhone berettiget til et salg?<\/summary>\n<p class=\"wp-block-paragraph\">Swappie k\u00f8ber:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>iPhone 11 eller nyere<\/li>\n\n\n\n<li>B\u00e5de funktionelle og \u00f8delagte iPhones<\/li>\n<\/ul>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Swappie k\u00f8ber ikke:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>iPads, Android-enheder, MacBooks, Apple Watches, AirPods eller andet tilbeh\u00f8r<\/li>\n<\/ul>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Swappie k\u00f8ber ikke iPhones, der er:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>MDM-l\u00e5st, tilknyttet til et virksomheds- eller skolesystem<\/li>\n\n\n\n<li>SIM-l\u00e5st, tilknyttet til en bestemt netv\u00e6rksudbyder<\/li>\n\n\n\n<li>iPhones, der er aktiveringsl\u00e5ste med Find min iPhone stadig aktiveret<\/li>\n\n\n\n<li>Sortlistet\/Markeret som stj\u00e5let eller mistet <\/li>\n\n\n\n<li>Kun E-Sim<\/li>\n<\/ul>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>S\u00f8rg for, at alle netv\u00e6rks-, MDM- og iCloud-l\u00e5se\/-begr\u00e6nsninger er fjernet,<\/strong> f\u00f8r du sender din enhed, ellers kan vi ikke gennemf\u00f8re salget.<\/p>\n<\/details>\n\n<h2 class=\"wp-block-heading\">Oversigt over salgsprocessen<\/h2>\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Hvordan fungerer Swappies salgsproces?<\/summary>\n<p class=\"wp-block-paragraph\">Det er nemt at s\u00e6lge din iPhone til Swappie, og det foreg\u00e5r helt online:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>F\u00e5 et tilbud:<\/strong> V\u00e6lg din iPhone-model, og svar p\u00e5 et par sp\u00f8rgsm\u00e5l for at f\u00e5 en \u00f8jeblikkelig vurdering.<\/li>\n\n\n\n<li><strong>L\u00e5s prisen fast:<\/strong> Hvis du er tilfreds med det f\u00f8rste overslag, kan du l\u00e5se det i 14 dage.<\/li>\n\n\n\n<li><strong>Send din telefon:<\/strong> Brug vores gratis forsendelseslabel, eller anmod om et gratis forsendelsess\u00e6t.<\/li>\n\n\n\n<li><strong>Inspektion:<\/strong> Vi inspicerer din telefon for at bekr\u00e6fte dens tilstand. Inspektion kan tage op til 3 arbejdsdage.<\/li>\n\n\n\n<li><strong>F\u00e5 betaling: <\/strong>Hvis alt stemmer, vil betalingen blive udstedt inden for 1-3 arbejdsdage. Bem\u00e6rk, at det kan tage op til 5 arbejdsdage, f\u00f8r pengene st\u00e5r p\u00e5 din konto, fra den dag Swappie udsteder betalingen. <\/li>\n<\/ul>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Hvis din telefons tilstand afviger fra din beskrivelse, sender vi dig f\u00f8rst et revideret pristilbud. Du kan acceptere eller afvise det nye tilbud. Hvis du accepterer det, behandler vi betalingen. Hvis du afviser det, vil telefonen blive sendt tilbage til din hjemmeadresse uden beregning.   <\/p>\n<\/details>\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Kan jeg s\u00e6lge min iPhone til Swappie fra mit land?<\/summary>\n<p class=\"wp-block-paragraph\">Du er velkommen til at s\u00e6lge din iPhone til Swappie, hvis du i \u00f8jeblikket befinder dig i et af f\u00f8lgende lande:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Belgien, Tjekkiet, Danmark, Estland, Finland, Frankrig, Tyskland, \u00d8strig, Irland, Italien, Holland, Polen, Portugal, Slovakiet, Spanien og Sverige.<\/p>\n<\/details>\n\n<h2 class=\"wp-block-heading\">Salgsformular og prisoverslag<\/h2>\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Hvordan udfylder jeg Swappies salgsformular?<\/summary>\n<p class=\"wp-block-paragraph\">At udfylde salgsformularen n\u00f8jagtigt:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>G\u00e5 til din iPhones <strong>Indstillinger &gt; Generelt &gt; Om <\/strong>for at bekr\u00e6fte den korrekte model og lagerkapacitet.<\/li>\n\n\n\n<li><strong>Inspect your phone&nbsp;<\/strong>\n<ul class=\"wp-block-list\">\n<li>Fjern dit etui og din sk\u00e6rmbeskyttelse.<\/li>\n\n\n\n<li>T\u00f8r sk\u00e6rmen, siderne og bagsiden af din telefon af.<\/li>\n\n\n\n<li>Tjek telefonen under god belysning for at vurdere visuelle fejl som ridser, buler eller revner p\u00e5 sk\u00e6rmen og kroppen.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Svar p\u00e5 sp\u00f8rgsm\u00e5l<\/strong> om din telefons tilstand &#8211; om sk\u00e6rmen er revnet, om batteriet er sundt, eller om telefonen er blevet vandskadet.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Dobbelttjek dine kontakt- og betalingsoplysninger<\/strong>, f\u00f8r du sender formularen.<\/p>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Pr\u00e6cis information hj\u00e6lper med at forhindre \u00e6ndringer i dit tilbud efter inspektionen.<\/p>\n<\/details>\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Hvad p\u00e5virker den ansl\u00e5ede salgspris p\u00e5 min iPhone?<\/summary>\n<p class=\"wp-block-paragraph\">Dit prisoverslag afh\u00e6nger af:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>iPhone-model og lagerst\u00f8rrelse<\/li>\n\n\n\n<li>Om telefonen fungerer normalt<\/li>\n\n\n\n<li>Batteriets tilstand (is\u00e6r hvis det er under 85 %)<\/li>\n\n\n\n<li>Fysisk tilstand: revner, buler, ridser<\/li>\n<\/ul>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Vigtigt: Swappie k\u00f8ber ikke iPhones, der er MDM-l\u00e5st, SIM-l\u00e5st eller stadig har funktionen Find min iPhone aktiveret.<\/p>\n<\/details>\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Hvordan tjekker jeg, om min iPhone er SIM-l\u00e5st eller MDM-l\u00e5st?<\/summary>\n<p class=\"wp-block-paragraph\">Swappie accepterer ikke SIM-l\u00e5ste eller MDM-l\u00e5ste iPhones, s\u00e5 det er vigtigt at tjekke disse indstillinger, f\u00f8r du s\u00e6lger den.<\/p>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>For at tjekke for en SIM-l\u00e5s:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Inds\u00e6t et SIM-kort fra en anden operat\u00f8r<\/li>\n\n\n\n<li>Hvis din telefon viser signal og tillader opkald, er den ul\u00e5st<\/li>\n\n\n\n<li>Hvis ikke, er den SIM-l\u00e5st og kan ikke s\u00e6lges til Swappie.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">SIM-l\u00e5sen kan fjernes ved at kontakte din netv\u00e6rksudbyder.  <\/p>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>For at tjekke for en MDM-l\u00e5s:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>G\u00e5 til <strong>Indstillinger &gt; Generelt &gt; VPN &amp; Device Management<\/strong><\/li>\n<\/ul>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Hvis din telefon viser, at den er \u00bboverv\u00e5get\u00ab eller administreret af en organisation, er den MDM-l\u00e5st.<\/p>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">MDM-l\u00e5sen kan fjernes ved at kontakte det firma, der st\u00e5r for Device Management.<\/p>\n<\/details>\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Kan jeg stole p\u00e5 det prisoverslag, jeg f\u00e5r?<\/summary>\n<p class=\"wp-block-paragraph\">Ja, s\u00e5 l\u00e6nge dine svar p\u00e5 onlineformularen stemmer overens med din telefons tilstand.  <\/p>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Hvis telefonen viser sig at v\u00e6re i en anden stand ved ankomsten til Swappie, opdaterer vi dit pristilbud og forklarer \u00e6ndringerne, f\u00f8r vi forts\u00e6tter med eventuelle betalinger.<\/p>\n<\/details>\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Hvor l\u00e6nge er mit prisoverslag gyldigt?<\/summary>\n<p class=\"wp-block-paragraph\">N\u00e5r du har indsendt din salgsformular, har du <strong>14 dage<\/strong> til at sende os din telefon. <strong>Hvis enheden sendes inden for denne tidsramme<\/strong>, forbliver dit prisoverslag gyldigt &#8211; forudsat<strong> <\/strong>at<strong> iPhone svarer til <\/strong>den<strong> tilstand, der er beskrevet <\/strong>i formularen.<\/p>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Hvis tilstanden afviger, vil der blive tilbudt en revideret pris efter inspektion.<\/p>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">I tilf\u00e6lde, hvor der er en us\u00e6dvanlig lang forsinkelse med at modtage dit salgskit, skal du kontakte vores kundeservice.<\/p>\n<\/details>\n\n<h2 class=\"wp-block-heading\">Forberedelse af din telefon til salg<\/h2>\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Hvordan kan jeg tjekke min telefons IMEI-nummer?<\/summary>\n<p class=\"wp-block-paragraph\">F\u00f8r du sender din telefon, skal du s\u00f8rge for at skrive dens IMEI-nummer ned. S\u00e5dan finder du det: <\/p>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>iPhone-indstillinger:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u00c5bn <strong>Indstillinger<\/strong> &gt; <strong>Generelt<\/strong> &gt; <strong>Om<\/strong>.<\/li>\n\n\n\n<li>Rul ned for at finde <strong>IMEI-nummeret<\/strong>. (Du kan ogs\u00e5 se <strong>EID<\/strong>, <strong>MEID<\/strong> eller <strong>ICCID<\/strong> p\u00e5 listen). <\/li>\n<\/ul>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>SIM-bakke<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Hvis bakken ikke er blevet udskiftet, finder du IMEI-nummeret trykt p\u00e5 den.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Tjek din kvittering:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>IMEI-nummeret er ofte trykt p\u00e5 den originale k\u00f8bskvittering.<\/li>\n<\/ul>\n<\/details>\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Hvordan tjekker jeg min iPhones model og lagerkapacitet?<\/summary>\n<p class=\"wp-block-paragraph\">Du kan finde disse oplysninger direkte i din iPhones indstillinger:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>G\u00e5 til <strong>Indstillinger &gt; Generelt &gt; Om<\/strong><\/li>\n\n\n\n<li>Under Modelnavn ser du din iPhones model<\/li>\n\n\n\n<li>Rul ned for at se lagerkapaciteten<\/li>\n<\/ul>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">S\u00f8rg for at v\u00e6lge den n\u00f8jagtige iPhone-model og den korrekte lagerkapacitet, n\u00e5r du udfylder salgsformularen, s\u00e5 du undg\u00e5r uventede pris\u00e6ndringer efter inspektion.<\/p>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Hvis din iPhone ikke t\u00e6nder, kan du sl\u00e5 model og lager op ved at indtaste dens IMEI p\u00e5 et IMEI-kontrolwebsted. IMEI findes normalt p\u00e5 den originale kvittering, SIM-bakken eller Apple-\u00e6sken. <\/p>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Hvis du har indtastet forkerte oplysninger, er dit salg stadig gyldigt &#8211; vores teknikere vil blot justere tilbuddet ud fra den faktiske model og lagerkapacitet.<\/p>\n<\/details>\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Hvordan deaktiverer jeg Find min iPhone?<\/summary>\n<p class=\"wp-block-paragraph\">F\u00f8r du sender din telefon ind, skal du sikre dig, at funktionen Find min iPhone er fjernet. Det er en del af Apples sikkerhedssystem, og s\u00e5 l\u00e6nge det er aktivt, er enheden l\u00e5st til dit personlige Apple ID. Vi kan ikke behandle dit salg, f\u00f8r Find min iPhone er blevet deaktiveret.<\/p>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">S\u00e5dan g\u00f8r du:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>G\u00e5 til<strong> Indstillinger &gt; [Dit navn] &gt; Find min &gt; Find min iPhone<\/strong><\/li>\n\n\n\n<li>Sl\u00e5 Find min iPhone fra<\/li>\n\n\n\n<li>Indtast din Apple ID-adgangskode for at bekr\u00e6fte<\/li>\n<\/ul>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Hvis din telefon ikke t\u00e6nder, kan du deaktivere Find min iPhone eksternt ved hj\u00e6lp af iCloud:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Klik p\u00e5 Fjern denne enhed.<\/li>\n\n\n\n<li>G\u00e5 til iCloud.com, og log ind med dit Apple-id.<\/li>\n\n\n\n<li>Klik p\u00e5 Find min fra startsk\u00e6rmen.<\/li>\n\n\n\n<li>V\u00e6lg Alle enheder \u00f8verst, og v\u00e6lg den iPhone, du vil fjerne.<\/li>\n\n\n\n<li>S\u00f8rg for, at enheden er offline, f\u00f8r du forts\u00e6tter.<\/li>\n<\/ul>\n<\/details>\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Hvordan fjerner jeg SIM- eller MDM-l\u00e5s?<\/summary>\n<p class=\"wp-block-paragraph\">SIM-l\u00e5sen kan fjernes ved at kontakte din netv\u00e6rksudbyder.<br\/>MDM-l\u00e5sen kan fjernes ved at kontakte det firma, der st\u00e5r for Device Management.<\/p>\n<\/details>\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Hvordan sletter jeg data fra min telefon, f\u00f8r jeg sender den ind?<\/summary>\n<p class=\"wp-block-paragraph\">S\u00e5dan sletter du sikkert dine personlige data, f\u00f8r du sender din telefon til Swappie:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>G\u00e5 til<strong> Indstillinger &gt; Generelt &gt; Overf\u00f8r<\/strong> eller nulstil iPhone<\/li>\n\n\n\n<li>Tryk p\u00e5 <strong>Slet alt indhold og alle indstillinger<\/strong><\/li>\n\n\n\n<li>Hvis Find min iPhone er aktiveret, bliver du bedt om at indtaste dit Apple-id og din adgangskode for at forts\u00e6tte.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Hvis din telefon bruger et eSIM, skal du s\u00f8rge for ogs\u00e5 at v\u00e6lge muligheden for at slette eSIM-profilen, n\u00e5r du bliver bedt om det.<\/p>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Denne proces sletter din enhed fuldst\u00e6ndigt &#8211; fjerner apps, fotos, personlige oplysninger og indstillinger &#8211; og gendanner den til fabrikstilstand.<\/p>\n<\/details>\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Hvad hvis jeg ikke kan slette mine data, f\u00f8r jeg sender min telefon til Swappie?<\/summary>\n<p class=\"wp-block-paragraph\">Ingen grund til bekymring! I overensstemmelse med GDPR (The General Data Protection Regulation) k\u00f8rer vi en certificeret softwarebaseret wipe p\u00e5 alle enheder, f\u00f8r vi p\u00e5begynder en inspektion. Dine data slettes fuldst\u00e6ndigt, f\u00f8r vi f\u00e5r adgang til telefonen.  <\/p>\n<\/details>\n\n<h2 class=\"wp-block-heading\">Bekr\u00e6ftelses-e-mail<\/h2>\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Jeg har ikke modtaget nogen e-mail-bekr\u00e6ftelse<\/summary>\n<p class=\"wp-block-paragraph\">Du b\u00f8r modtage en bekr\u00e6ftelse pr. e-mail kort efter, at du har indsendt salgsformularen. Hvis du ikke har gjort det: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Tjek dine spam- eller kampagnemapper<\/li>\n\n\n\n<li>S\u00f8rg for, at du bruger den rigtige e-mailadresse<\/li>\n\n\n\n<li>Hvis du har brugt PayPal, kan bekr\u00e6ftelsen v\u00e6re sendt til den e-mailadresse, der er forbundet med din PayPal-konto.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Stadig ingen e-mail? Kontakt vores kundesupport, og angiv dit fulde navn, enhedsmodel og den anvendte e-mail i formularen. <\/p>\n<\/details>\n\n<h2 class=\"wp-block-heading\">\u00c6ndring af dine salgsoplysninger<\/h2>\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Kan jeg annullere mit salg efter at have udfyldt formularen?<\/summary>\n<p class=\"wp-block-paragraph\">Hvis du endnu ikke har sendt din telefon til Swappie, beh\u00f8ver du ikke g\u00f8re noget. Du skal blot lade v\u00e6re med at sende din iPhone til os, da salgsformularen ikke er bindende. <\/p>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Hvis du modtager for mange p\u00e5mindelsesmails, kan du kontakte kundesupport, s\u00e5 lukker vi salget helt, s\u00e5 der ikke kommer flere p\u00e5mindelser.<\/p>\n<\/details>\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Jeg indsendte mit salg, men jeg fik forkert telefonmodel\/-kapacitet<\/summary>\n<p class=\"wp-block-paragraph\">Ingen grund til bekymring! Hvis du ikke har sendt din telefon endnu, skal du bare indsende en ny salgsformular med de korrekte oplysninger. Den oprindelige formular er ikke bindende.  <\/p>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Hvis din telefon allerede er sendt, vil vores teknikere inspicere den og opdatere prisen baseret p\u00e5 den faktiske model og den aktuelle markedsv\u00e6rdi. Hvis det nye tilbud ikke lever op til dine forventninger, kan du altid bede om at f\u00e5 din telefon gratis tilbage. <\/p>\n<\/details>\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Jeg vil \u00e6ndre mine personlige oplysninger (adresse, telefonnummer, e-mail, betalingsoplysninger)<\/summary>\n<p class=\"wp-block-paragraph\"><strong>\u00c6ndringer, f\u00f8r du sender din telefon til Swappie:<\/strong><\/p>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Du skal blot udfylde en ny salgsformular med de korrekte oplysninger. Den gamle er ikke bindende. <\/p>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Anmoder om en \u00e6ndring efter at have sendt din telefon til Swappie:<\/strong><\/p>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Kontakt vores kundesupport ved hj\u00e6lp af den samme e-mailadresse, som du angav i den oprindelige formular. Af sikkerhedshensyn kan vi bede om identitetsbekr\u00e6ftelse (f.eks. f\u00f8dselsdato\/sted, nationalitet). <\/p>\n<\/details>\n\n<h2 class=\"wp-block-heading\">Salg af flere enheder \/ Virksomhedssalg<\/h2>\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Kan jeg s\u00e6lge flere telefoner til Swappie p\u00e5 \u00e9n gang?<\/summary>\n<p class=\"wp-block-paragraph\">Ja, du kan s\u00e6lge flere enheder p\u00e5 \u00e9n gang. Du skal bare indsende en separat salgsformular for hver iPhone. Du modtager et salgskit eller en forsendelseslabel for hver enhed. Men det er <strong>vigtigt<\/strong>! Send<strong> ikke <\/strong><strong> to eller flere telefoner<\/strong> i samme<strong> pakke<\/strong>. Det kan udg\u00f8re en alvorlig sikkerhedsrisiko under transporten.    <\/p>\n<\/details>\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Hvordan f\u00e5r jeg et tilbud p\u00e5 flere enheder?<\/summary>\n<p class=\"wp-block-paragraph\">For at f\u00e5 et tilbud skal du udfylde en separat salgsformular for hver telefon. S\u00e5dan sikrer du n\u00f8jagtige vurderinger: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Identificer din telefon:<\/strong> G\u00e5 til <strong>Indstillinger &gt; Generelt &gt; Om <\/strong>for at tjekke den korrekte model og lagerkapacitet.<\/li>\n\n\n\n<li><strong>Unders\u00f8g den under god belysning:<\/strong> Unders\u00f8g din enhed n\u00f8je for at f\u00e5 \u00f8je p\u00e5 eventuelle visuelle fejl som ridser, buler eller revner p\u00e5 sk\u00e6rmen eller kroppen.<\/li>\n\n\n\n<li><strong>Svar \u00e6rligt p\u00e5 sp\u00f8rgsm\u00e5l om tilstand:<\/strong> Angiv, om telefonen har skader p\u00e5 sk\u00e6rmen, problemer med batteriet, er udsat for vand eller har andre funktionelle problemer.<\/li>\n<\/ul>\n<\/details>\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Hvordan fungerer forretningssalg med Swappie?<\/summary>\n<p class=\"wp-block-paragraph\">Desv\u00e6rre kan du kun s\u00e6lge en enhed til os som privatperson.<\/p>\n<\/details>\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Kan jeg f\u00e5 en momsfaktura for mit virksomhedssalg?<\/summary>\n<p class=\"wp-block-paragraph\">Nej, det tilbyder vi ikke i \u00f8jeblikket. <\/p>\n<\/details>\n","protected":false},"excerpt":{"rendered":"<p>Enhedens berettigelse Oversigt over salgsprocessen Salgsformular og prisoverslag Forberedelse af din telefon til salg Bekr\u00e6ftelses-e-mail \u00c6ndring af dine salgsoplysninger Salg af flere enheder \/ Virksomhedssalg<\/p>\n","protected":false},"author":258832897,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_crdt_document":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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